Returns and Exchanges

  • Right of Withdrawal (EU Customers): In accordance with EU law, you have the right to return your purchase within 14 days of receiving the product. To initiate a return, please contact us first.

  • Return Conditions: To be eligible for a return, the product must be unused, in its original condition, and in its original packaging. You can not return digital product.

  • Return Shipping: Return shipping costs are the buyer’s responsibility. We recommend using a trackable shipping service, as we cannot be held responsible for items lost in transit. Original shipping costs are non-refundable.

  • Non-Refundable Items: Custom or personalized items are non-refundable unless they arrive damaged or defective.